heathrow airport london

A Guide to Travelling to, through and from Heathrow in Luxury

Whether you’re travelling from London or to London, a luxury airport transfer can make your journey much more comfortable. Of course, there are a number of things you need to think of, the first being booking the best chauffeur service in London.

London Heathrow has two runways, 5 terminals and millions of passengers travelling through to destinations all over the world. It is easy to get lost in this world-renowned airport.

Read more: How to get to London City Airport in luxury

Here’s everything you need to know about luxury airport transfers to, through and from Heathrow Airport.

Booking a Chauffeur Service

When booking a chauffeur service, it’s important to choose a reputable company. Make sure to read reviews and compare prices before making a final decision. However, the cheapest is not always the best.

Once you’ve found a company you’re happy with, be sure to book in advance. This will ensure that you get the car and driver you want and that they’ll be available when you need them.

Not only should you book it in advance, but tell your chauffeur which terminal you need to arrive at or are landing at before your travel. London Heathrow Airport is the biggest airport in Europe with 5 terminals. If you arrive at the wrong terminal moving between them is not easy.

Also, before you travel, tell your chauffeur company how many passengers and how much luggage you are travelling with. It could be the difference between requiring a chauffeured Mercedes Maybach or a Mercedes V-Class.

What to Expect from Your Chauffeur


When using a chauffeur service, you can expect courteous and professional drivers. They will be punctual and well-presented, and will always go the extra mile to make sure you’re comfortable.

The car

The car you’re travelling in will also be of the highest quality. It will be clean, comfortable and spacious, with plenty of room for luggage. Perhaps you should arrive in a Rolls Royce, which we argue is the perfect chauffeured vehicle.


Luxury airport transfers can be pricey, but they’re worth the investment. Be sure to compare prices before booking to get the best deal possible.

Read more: A Guide to Travelling to Gatwick Airport in Luxury

Getting around London Heathrow

Once you have been dropped off by your chauffeur service, you need to check in your luggage.

There are a number of options available for hassle-free luggage drop off or pick up at London Heathrow Airport. If you are travelling through Terminal 5 as a premium customer you have access to The First Wing.

the first wing heathrow

Credit: EQRoy / Shutterstock.com

Chauffeur Service

First, you should speak to your chauffeur service before you travel. They may come to pick up your bags and check in your luggage the night before your journey.

If you have booked a luxury hotel stay in London, our chauffeur service can liaise with your hotel to arrange your luggage drop-off.

Perhaps using our Range Rovers would be a more cost effective option for your airport transfer. We think the Range Rover is a very special chauffeured vehicle which combines utility and luxury.

Porter Service

London Heathrow Airport has a porter service at all terminals. If you are part of a large group, you can book it in advance for departures or arrivals. There are also on-demand porters for smaller groups or individuals at every terminal. A number of the porters are multi-lingual, so don’t worry about any potential language barrier.

Due to the on-demand nature of the porter service at Heathrow, they may not always be available. For £30 you can use the porter service to transport between 1-8 bags. The service operates between 6am to 9pm, 7 days a week. They are easy to spot, wearing a bright high visibility vest with ‘Heathrow Porter’ written on it.

Luggage Delivery

The Excess Baggage Company operates a luggage delivery service at all Heathrow terminals.

They will pick up or drop off your bag from your home, office, hotel or even a rail station. Prices start at £60 for the first bag and each extra bag costs £20. However, these prices do depend on the distance from the airport and the number of bags in total.

If you would like to use this service as part of your luxury airport transfer, you will need to pick up your luggage from excess luggage and check it in before your flight.

Meet and Assist

The London Heathrow Airport meet and assist service can make luxury airport transfers a dream. For £125 you can have an agent meet you either at the aeroplane or at the kerbside drop-off.

They will guide you through the airport, helping you navigate the procedures of security and immigration with ease. If you wish them to guide you around the restaurants or lounges, they can! Then when it comes to departing for your flight, they will show you to the gate and wave you off for a safe journey.

Terminal 5 Premium Wing: The First Wing

First Class and premium travellers departing through Terminal 5 have access to The First Wing. This section of Terminal 5 is designed explicitly by British Airways for their premium customers.

The First Wing has a number of features tailored specifically for giving premium customers a seamless and relaxing before their flight. Coupled with the stunning design, The First Wing has its own exclusive entrance, dedicated security lane (directly leading to The Concorde Room and the Galleries First lounges), and more space for travellers.

Airport Security

As with all airports before flying, you need to transverse airport security. Heathrow is no different.

Most premium tickets will have Fast Track included with the booking. You will be given a time slot to arrive which will allow you to fly through security and onto your pre-booked lounge.

Alternatively, if you use The First Wing at Terminal 5 you will have your own dedicated security lane.

Heathrow Airport Lounges

All the terminals at Heathrow have lounges, but various companies operate them. If you have booked a quality chauffeur service, they will book you the perfect lounge for your downtime before your flight.

You have three hours in every Heathrow Airport lounge to relax before your flight.

qatar airways premium lounge

Credit: First Class Photography / Shutterstock.com

Terminal 1

The only lounge at Heathrow Terminal 1 is the Servisair Lounge. You can sit back and relax in comfort with a free drink as part of your booking.

Terminal 2

Terminal 2 also only has one lounge, the Premium Plaza. You can enjoy free Wi-Fi, private resting suites and even take a shower before take-off. Prices start at £40 per person.

Terminal 3

If you are flying from Terminal 3 you have a choice of six lounges. Some you can only access if you are flying with a particular airline. The lounges at Terminal 3 include:

  • Club Aspire
  • No1 Lounge
  • American Airlines International First Class Lounge
  • American Airlines Admiral Club
  • Qantas London Lounge
  • Cathay Pacific First Class Lounge
  • Cathay Pacific Business Class Lounge
  • British Airways T3 Galleries First and Galleries Club Lounge

Club Aspire won a World Travel Award in 2021 for “World’s Leading Travel Lounge”. With prices starting from £34.99 per person it is an excellent deal with complimentary food and a range of drinks, Wi-Fi and charging facilities as well as runway views it is well worth it.

The second lounge at Terminal 3 Heathrow is No1 Lounges. They offer a range of complimentary light meals and snacks, over 7,000 digital reading materials and even show movies and sporting events. From £34 you even get runway views.

The American Airlines International First Class Lounge only caters to First Class travellers flying with American Airlines.

American Airlines has another lounge for business travellers. The American Airlines Admiral Club allows only American Airlines passengers to use their facilities.

The Qantas London Lounge is for those flying with Qantas. It is useful to business travellers with food, drink and printing facilities. 

The Cathay Pacific First Class Lounge caters to four airlines, American Airlines, Cathay Pacific, Finnair and Sri Lankan Airlines. It has food and beverages, shower facilities and free Wi-Fi.

The Cathay Pacific Business Class Lounge is similar to the First Class Lounge but for business class passengers as well.

The final lounge at Terminal 3 is the British Airways T3 Galleries First and Galleries Club Lounge. It has a plethora of amenities including, a buffet, waiter service, and even complimentary champagne for those flying with British Airways, American Airlines, Japan Airlines, Qantas, Royal Jordanian and Sri Lankan Airlines.

Terminal 4

Terminal 4 has three lounges: the Premium Plaza and two for Qatar Airways. These include:

  • Premium Plaza
  • Qatar Airways Frequent Flyer Lounge
  • Qatar Airways Premium Lounge

Premium Plaza prices start from £41.85 per person with a range of complimentary food and drink with shower facilities for freshening up before your flight.

The Qatar Airways Frequent Flyer Lounge has shower facilities, a buffet, speciality coffee and a business centre for those flying with Qatar Airways.

Similarly, the Qatar Airways Premium Lounge is only available for those flying with Qatar Airways. However, it does host a few extra complimentary items including champagne, an a la carte menu and alcoholic beverages.

Terminal 5

This terminal has something a bit different to the other four at Heathrow. Terminal 5 has seven lounges and spa facilities, including:

  • Club Aspire 
  • Premium Plaza
  • British Airways Arrivals Lounge
  • British Airways Concorde Room
  • British Airways Galleries North Club Lounge
  • British Airways Galleries South First and Club Lounge
  • British Airways T5B Club Lounge
  • The Be Relax luxury spa

Club Aspire, like Terminal 3, offers award-winning service, runway views, complimentary food and a relaxing atmosphere for a starting price of £34.99 per person. It also has shower facilities, quiet zones and digital reading materials.

Premium Plaza boasts a peaceful, relaxing, spacious atmosphere, a tailored food and drink service as well as shower facilities. All from £35 per person.

The British Airways Arrivals Lounge gives First Class and Business Class passengers on British Airlines and American Airlines flights the opportunity to relax and unwind before continuing their journey. Hot food, snacks and champagne are complimentary, as are the shower facilities.

First Class travellers on American Airlines and British Airlines flights can use the British Airways Concorde Room. With a pre-flight meal, a la carte menu and waiter service along with the runway view, you will have plenty of luxury to indulge in before your flight.

The British Airways Galleries North Club Lounge is for passengers of British Airlines, American Airlines, Iberia and Qatar Airways. This lounge has a business centre, television and free Wi-Fi for passengers to relax before boarding.

The sister to the previous lounge is the British Airways Galleries South First and Club Lounge. It allows those travelling with British Airlines, American Airlines, Iberia and Qatar Airways to unwind before enjoying their flight.

Located on the Mezzanine Level of Terminal 5, the British Airways T5B Club Lounge has a range of complimentary food and beverage options. Available to First Class and Business Class passengers flying with British Airlines, American Airlines, Iberia and Qatar Airways.

The Be Relax luxury spa allows Terminal 5 to stand out from the rest. Before you depart on your travel, you can be fully refreshed and revitalised with a range of treatments with massages, manicures, pedicures, facials and even aromatherapy.

Luxury Travel to Heathrow Airport London

Luxury travel only starts at the airport transfer. With meet and assist services, world-renowned airport lounges and even a luxury spa, you can make your Heathrow experience one to remember, for all the right reasons.

Enquire at Chauffeur Cars of London or give us a call at 020 8965 3999 and we can make your journey, to, through and from London Heathrow airport a luxury experience.

Are you flying in to visit the London Film Festival or the Wimbledon or Queens tennis Championships? Then check out our guide, and other guides, to the events in London.

0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *